Direct Democracy Comment

HMRC phone-sting hits tax payers for £136 M!

It has now emerged [30st Dec. 2012] that HMRC generated a revenue for itself of £136 M during 2012 by collecting a portion of the 0845 so-called 'local' rate phone charges that tax payers have to pay simply to call them - regardless of whether they actually get to speak with anyone at HMRC!

Telecomms companies that supply non-geographical revenue generation numbers [0845/0870/0871/09 etc.] to organisations give a kick-back of the incoming call charges made when people call. A typical example would be where a telecomms company supplies an 0845 number to a business for a fixed one-off fee + line rental charges. A caller spends 4.5p per minute to call the number and the telecomms company will take 1.5p of this and will then pass the rest on to their client [the business using the number].

The price of calling HMRC from a mobile was up to 40p a minute and up to 10.5p from a landline!

A National Audit Office investigation has also criticised HMRC for running a premium-cost hotline, long waiting times, and a failure to respond at all to a quarter of calls as out of approx. 80 million calls received by HMRC between April 2011 and 2012, 20 M were not answered at all and approx. 20 M calls were 'answered' by the automatic response system – usually resulting in people putting down the phone before they got to speak to anyone! The average waiting time to speak with a human was nearly 5 minutes but, at busy periods phone queues would stretch for hours!

The NAO said that the actual cost of the phone charges were £33 M, while the cost in wasted time was estimated at approx. £103 M!

During 2012, HMRC collected £474 BN in taxes [its highest ever total], and f*** all of it from Starbucks, Vodafone, Amazon, eBay, Google or a host of other corporates who use legal avoidance schemes to avoid paying!

More info: RT

Voting for direct democracy is the only way for the people to be able to install a fair and just tax-collection system in the UK!

Say No To 0845/0870/0871 etc
Reveal the under-lying target landline numbers and stop paying a revenue to state departments, civil services, companies and commercial technical support departments, on top of your call charges!

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This is not a protest campaign.

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